molly_o: (Default)
molly_o ([personal profile] molly_o) wrote2005-06-18 11:01 pm

it's not easy being green

Y'know, I kinda expect to have to do some explaining when I ask the clerk at the Safeway please to put my items back in the cart without bagging them. Typically, s/he will look at me with disbelief, but when I say that I have cartons in the car to load my stuff into, s/he'll happily do as I ask. But when I go to the organic market -- the store that sells mesh cotton sacks at the checkout stand as an alternative to using disposable grocery sacks? -- I really don't expect to have to physically restrain the clerk from bagging my items in plastic.

OK, that's hyperbole, there was no physical restraint involved -- but at the store this afternoon, I said, "Don't bother to bag the heavy things, I'll put them in my bag," holding up a fairly capacious messenger bag as I spoke, and she smiled and said sure and proceeded to not only bag, but *double-bag* the milk before I had a chance to stop her.

So as she set up the second bag, I said, "Really, don't bother to bag them, I'll just put them in here," again holding up my bag. And she said, "but this is heavy, let me just put it in a bag before you put it in there." And I said "no, really, I have way too many plastic bags at home as it it, just give it to me like that." And she said "Are you *sure*?" and I said I was, and *finally* she handed me the &*$%@ bottle of apple juice.

I'm not really blaming the cashier -- she was obviously doing her best to provide good customer service, and I was confounding her expectations. But the thing is, it's an *organic market*. The store actually *encourages* its customers to use cloth bags instead of plastic (probably as a ploy to sell the cloth bags, but still). It stands to reason a number of customers would prefer not to have their items bagged in plastic. Is it too much to ask that the store train its cashiers to handle that eventuality?

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